Weekly Recap, July 5, 2015
Monday: Read Be Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines, by Adam Toporek, and get actionable advice that will turn any customer-facing professional into a customer service “hero.”
Tuesday: Learn what to do when a prospect says that they’re only willing to buy if you significantly reduce the price.
Wednesday: Find out how to respond when a prospect says, “We only approve projects that have a simple payback of less than two years.”
Thursday: Use humor to push your prospect – without being “pushy.”
Friday: In order to quantify the value of improved efficiency in a leased property, you must first evaluate carefully who will pay for the improvement and who will benefit from it.
Saturday: Read this article from the Forbes Entrepreneurs blog and and get a wealth of interesting facts and figures about how the office environment affects productivity.
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